Refund & Returns

Domestic (US):

If you would like to return your item please DM @totalfratmove on Twitter within 7 days of receiving your order. Refunds will be processed within 5 business days after we receive your item. 

 

International: 

We do not offer any returns or exchanges for international orders at this time. 

 

DAMAGED OR MISSING ITEMS:

Unfortunately this can happen sometimes, but thankfully not very often. Regardless of your shipment country, if your item arrives damaged or incorrect, no need to worry, we’ll make sure you are taken care of. For the fastest resolution, please send us a photo at customerservice@smlxldirect.com showing the poor quality print or the damaged area of the item and the order number. A request for replacement needs to be made within seven (7) days of receiving the purchase.

FINAL SALE ITEMS:

Please note, sale items, items that ship direct from manufacture and items made on-demand are marked FINAL SALE, in which case they are not eligible for refund, exchange, or store credit. Please carefully review all product details, including the products shipping description and all sizing information prior to purchasing.