Frequently asked Questions

Have a question about placing an order? Our products? We may already have the answer for you.

Check out our FAQs page for all the info you need.

Chat with Live Customer Service

If you’d like immediate assistance, click the button in the bottom right corner to chat with a live customer service representative.

Real agents are available:

  • Monday - Friday
  • 9am-6pm CST

Chatting outside of those times? No problem, fill out the contact form and we’ll get back to you as soon as we can.

Contact Customer Service

Returns and Exchanges

Returned merchandise must be unworn and unwashed. Exchanges can be requested for items of equal or lesser value.

What's my order status?

Please allow one to two business days for processing.

Request to edit or cancel my order

We process orders very quickly in order to ensure the fastest delivery possible. Because of this, we usually cannot change or cancel your order once it has been submitted. Please be sure to check all information very carefully before placing your order. If you discover a mistake or want to make a change, please to let us know ASAP in the form below.

I have a question about shipping.

We offer 3 shipping options for your convenience, drop us a line if you would like some help selecting the best one!

Problem with my order

Missing an item, receive the incorrect item, is something flawed? Please let us know and we would be happy to get this corrected.

Product info or suggestions

Have a sizing or stock question? Want to suggest a product style or design? We’d love to hear from you! Please fill out the form below and a customer service representative will respond as soon as possible.

Other

Don’t see your question here, no problem! Please write your comments and questions in the space below and a customer service representative will respond as soon as possible.